Friends and Family Test

*PLEASE NOTE THAT DURING THE CURRENT COVID-19 OUTBREAK WE WILL NOT BE PUBLISHING MONTHLY FRIENDS & FAMILY DATA*

*THE LAST DATA UPLOADED IS FOR MARCH 2020 - STATISTICS FOR THIS MONTH WILL BE, OVERALL, LOWER THAN NORMAL DUE TO THE REDUCTION IN DATA COLLECTED FOLLOWING THE IMPOSED LOCKDOWN*

The Friends and Family Test is a national initiative allowing you to give your feedback on the service your GP practice provides. Churchtown Medical Centre now offers patients the opportunity to provide feedback.Please click here, Friends and Family Test, to print off your own copy of the Test or there are paper copies of the Friends and Family Test available at reception and in the waiting area.  Completed paper copies of the survey can be submitted at our reception desk anonymously simply by placing them in the box labelled 'Post Your Feedback Here'.

 

The results of the Friends and Family Test, and any action that has been carried out in response to our patients' comments, will be updated on our website, at the reception desk, and in our waiting area - this way all of our patients are able to see that their comments can make a difference. We encourage all of our patients to provide feedback whenever they come into contact with the practice.

 

Please click on the links below to see the results from returned questionnaires over the last 3 months (for which full data was collected):- 

 

Questionnaire returns - January 2020

 

Questionnaire returns - February 2020

 

Questionnaire returns - March 2020

 

 

 

 

 

 

Surgery Image

Contact Us

Churchtown Medical Centre
137 Cambridge Road
Churchtown
Southport
Merseyside
PR9 7LT
Tel: 01704 224416/224411