One Wednesday per month, we close at 12:00 for staff training. Please click here for a list of dates that we will be closed.
There is currently a global shortage of blood tubes used for taking blood tests, which is having a significant impact on the services we deliver.
Anyone who needs a blood test for urgent health problems will still get one. However, where it’s safe to do so, your clinician may ask you to come back for a test at a later date, or your appointment may be rescheduled.
If you are booked in for a blood test or are waiting for one, we will review all requests to find out if it needs to be taken urgently, or if your test can wait until there are sufficient blood bottles available.
Given the nature of the shortage, we may not be able to give an exact date for when the test will be rescheduled, but please be assured that if your condition or symptoms require it, you will get a test. We apologise for any inconvenience this has caused.
For any other issues you would like to be resolved, you can use our Patient Advice and Liaison Service (PALS). Here you can get support, advice and information about any aspect relating to your contact with Mersey Care.
Everyone accessing or visiting healthcare facilities must continue to wear a face covering and follow social distancing rules, despite COVID restrictions ending in many other settings in England from 19 July.
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